This article is mainly for the subscribers which MTN has been deducting their airtime unnecessarily, maybe always or days and you are wondering what services did you opt-in to that makes this deduction regular.
Either you are regularly getting tips on “how not to get robbed on ATM”, or “how to lose belly fat” without you subscribing for it, and each time you receive any of these tips from MTN, you’ll get billed for it weekly or monthly. Possibly, you’ve even complained to customer care and nothing has been done about it. Here is the way out.
How to Opt-Out of MTN Value Added Services
Simply dial *447#, it will pop-up a menu. MTN customers can manage their Value-added services from that menu. You can activate, deactivate any services from that menu.
Then, reply with 1 to choose active services, 2 to deactivate active services.
Once deactivated, the unnecessary weekly or monthly airtime deduction will stop.
Alternatively,
You can dial *123*5*1#
Reply with 1 to view active subscriptions.
Reply with a serial number of any active subscription and follow the instruction that is displayed to unsubscribe.
Once you unsubscribed, your airtime will no longer be deducted unnecessarily for the services you are not making use of.
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